We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes. Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites develop new products and services conduct educational research and for other purposes specified in the survey. Occasionally, we may sponsor a contest or drawing. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email Service Announcements Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law. On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature. Other Collection and Use of Information Application and System Logs We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.
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